Terms & Conditions

Privacy Policy


This privacy policy is issued by Tecne Group Pty Ltd ACN 642 498 235 trading as Tecne Lawyers (we, us, our).

We need to collect personal information about you to provide services. This privacy policy sets out how we collect, use and store that information.

What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. Examples of personal information include your name, date of birth, residential address, home address and other details which can be used to identify you.

When and how we collect data?

We collect personal information directly from you or from another person who confirms they have the right to provide us with your information.

This may be from our website (where you request us to contact you), or as requested by us in order to provide you with services.

The type of data we collect depends on the services we provide. However, they will usually not extend beyond the types of data identified above.

Why we use your data?

We use your data to provide services or to respond to an enquiry that you make on our website. We may use your data to provide marketing material to you, but only if you have consented to receiving such materials.

Disclosure of your data

We will only use and disclose your data for the purposes of providing services to you. We may disclose your data to third parties and other service providers in connection with providing our services, and to the extent required by law, any government agencies or regulators. We do not disclose your information overseas.


Security of your data is paramount. We take reasonable steps to protect your data from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information.

All data is stored on a cloud-based system which has advanced security, intrusion detection and virus scanning tools. We also have physical controls and restrictions in place and destroy and de-identify data when it is no longer required.

Your rights

You have various rights with respect to your data, including:

· Not provide us with information: You can choose to not provide us with your data. However, while you may continue to use our website, we will not be able to provide you with any services.

· Access information we hold about you: We will provide you with information within 30 days of your request, unless such request affects the rights and freedoms of others (i.e. another person’s confidentiality or intellectual property rights). We will advise if we cannot comply with your request and why.

· Correct information we hold about you: You can ask us to correct any information we hold about you which you believe is inaccurate.

· Make a complaint: You have the right to make a complaint about how your data is handled. Our complaints process is set out below.

You can exercise your rights by contacting us on our website or using the contact details below.


We use the following process to investigate and address any complaints we receive with respect to your information:

1. Contact us: Please contact us using the contact details below. Include your name, email address, telephone number and clearly describe your complaint.

2. Acknowledgment of complaint: We will acknowledge your complaint and confirm receipt within 7 days.

3. Investigation: We will seek to resolve your complaint within 30 days of receiving it. However, we will advise if we need more time to investigate the complaint and will provide you with periodic updates.

4. Decision: After investigating your complaint, we will advise you of our decision, which may include steps we have taken to resolve the complaint.

If you are not satisfied with our proposed resolution, can contact the Office of the Australian Information Commissioner using any of the following details:

M: GPO Box 5218
Sydney NSW 2001
T: 1300 363 992
W: www.oaic.gov.au

Contact us

If you would like any additional information about this privacy policy, you can contact us using the following details:

T: 0400 715 336
E: info@tecne.com.au

Website Terms


This website is owned by Tecne Group Pty Ltd ACN 642 498 235 trading as Tecne Lawyers (we, us, our). By accessing or using this website, you agree to these website terms. Our privacy policy, available at www.tecne.com.au is incorporated into these website terms. By accessing or using this website, you agree to these website terms and our privacy policy.

Privacy notice

We collect personal information about you if you ask us a query or lodge a request on the website for us to contact you. We use this personal information for the purposes of responding to your query and for the purposes set out in our privacy policy.

We will collect, handle and use your personal information in accordance with our privacy policy. Our privacy policy contains important information about the purposes for which we collect personal information, the entities to which we may disclose the information we collect, how you can access and seek correction of the personal information we hold about you or how you can make a complaint about our handling of your personal information.

Intellectual property

All rights, title and interest in this website and the materials displayed on the website (including all text, graphics, logos, audio, materials and software) (the “content”) are owned by us or licensed from third parties. We grant you a non-transferable and revocable licence to access this website and the content subject to these website terms. Other than as expressly set out in these website terms, we do not grant you with any right or title in this website or the content.

Website content

While we take reasonable care in preparing and maintaining the content, we do not make any warranties in relation to this website or the content, including that they are accurate, reliable or complete. The content is subject to change at any time without notice and may not be up to date, accurate or complete at the time you view it.

The content is general and does not take your specific circumstances into account. You must not rely on the content. To the maximum extent permitted by law, we disclaim all liability for loss directly or indirectly arising from your use of, or reliance on, this website or the content.

We do not guarantee that access to this website will be uninterrupted or error-free or free from viruses or that this website will be secure.

We reserve the right to restrict, suspend or terminate your access to this website or any content, or any feature of this website at any time and we will not be liable for any loss arising directly or indirectly as a result.

You agree to not reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate the content to any third-party without our prior written consent.

Linked sites

This website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for content on those linked websites and have no control over or rights in those linked websites.

No liability

To the maximum extent permitted by law, our liability to you in relation to any claim you may have against us in connection with this website or the content is excluded. If our liability cannot be excluded by law, and to the extent we are entitled to do so by law, we limit our liability in respect of such claim to, at our option, the re-supply of the relevant services (which are subject of the claim) or payment of the cost of having those services supplied again.

Jurisdiction and governing law

Your use of the website and these website terms is governed by the law of South Australia and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in South Australia.

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